Salon Policies
We are beyond excited to see you and have you in our chairs!
-the kickass team
- Tuesday - Thursday 8:30am-9pm | Friday 9am-4:30pm
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Get ready for a service packed with perks, relaxation, education and pampering! We take your service very seriously, therefore a throughal consultation is a must. We want to ensure all things…(Including budget) are discussed before your service, so you can feel both confident and beautiful upon check out, without any surprises.
All appointments booked will receive both a vagaro and text confirmation reminding you of our upcoming time together.
At KickAss Hair we kindly require 24 hours notice on all appointment changes, cancellations, and reschedules. Please note that if late changes in appointments or cancellations become consistent, a deposit may be required prior to booking future appointments.
At KickAss Hair all no show appointments are flagged and charged a $25.00 fee that is automatically applied to your next appointment.
At KickAss Hair uninterrupted relaxation is important. Due to this, safety concerns and limited space; KickAss Hair does not accept appointments for children under the age of 12.
At KickAss we have a salon floor policy. Due to capacity, and overall flow of our environment, we only allow customers receiving a service, on our salon floor. Please note, should you have a guest accompanying you to your appointment; please ensure they are both comfortable and able to wait in our front reception area for the duration of your appointment.
At KickAss we strive to ensure our guests are happy with the services we’ve provided. Should you require an adjustment on either cut or colour, we will gladly accommodate free of charge up to 2 ounces of colour. KickAss Hair kindly requires no later than 2 business days to be notified of the adjustment to accommodate it. All adjustments become null and void if you choose to seek outside salon assistance, or choose to fix your hair yourself.
If you have any questions or concerns about our Salon Policies, please feel free to reach out at 780-871-3311 or email us at hello@kickasshair.com for further clarification.